AI receptionist for HVAC & plumbing businesses
DialVera answers missed and after-hours calls, captures job details, books appointments, and transfers emergencies to your team.
Built for independent contractors across the USA
Every unanswered call is a job that went to someone else.
You're on a roof, under a sink, or asleep at 11 PM. The phone rings anyway — and the customer calls the next contractor on the list.
Calls missed while you work
Hands are full, you're driving between sites, and voicemail doesn't book the job. The caller moves on in minutes.
Nights & weekends go dark
Floods and no-heat emergencies don't wait for 9 AM. Without coverage, high-ticket urgent jobs slip away.
Hiring a receptionist is costly
A full-time front desk or human answering service is expensive, inconsistent, and not built for dispatch.
of callers won't leave a voicemail — they call a competitor
average HVAC ticket lost when an after-hours call goes unanswered
coverage DialVera gives you without hiring a single person
Keep your number. We catch what you can't.
No new hardware, no app for your customers. You forward the calls you'd otherwise miss to your dedicated DialVera number.
Forward your calls
We give you a dedicated AI number. Forward after-hours, busy, or no-answer calls to it from your existing phone.
Vera answers live
Your AI receptionist greets callers in your business name, sounds natural, and asks the right intake questions.
Books the job
She checks your calendar, respects your hours and buffers, and books the appointment — or transfers if it's an emergency.
You get the alert
A clean summary, transcript, and customer details land in your dashboard — with an instant SMS for anything urgent.
A receptionist that thinks like a dispatcher.
AI voice receptionist
Natural, on-brand call answering trained on HVAC and plumbing intake — not a generic phone tree. Greets in your business name and keeps the conversation moving.
Emergency detection & transfer
Floods, burst pipes, no heat in winter, AC failure in a heat wave — Vera detects urgency and live-transfers to your on-call tech, with a backup SMS if the transfer fails.
Call summaries & transcripts
Every call distilled into a clean summary with the full transcript and recording one tap away.
Calendar booking
Connects to Google Calendar, checks real availability, and respects job duration, buffers, and daily limits.
Lead capture
Name, phone, address, problem, urgency, and preferred time — structured and ready to dispatch.
Scripts tuned to the calls you actually get.
Pay for minutes, not seats.
Every plan includes AI call answering, lead capture, emergency transfer, and your dashboard.
Solo owner · after-hours only
- After-hours answering
- Lead capture & summaries
- Emergency SMS alerts
Busy small team · missed + after-hours
- Everything in Starter
- Missed + after-hours calls
- Live emergency call transfer
- Google Calendar booking
Higher volume · multiple staff
- Everything in Pro
- Priority routing
- Multi-tech transfer chains
- Advanced usage reporting
The things owners ask first.
No. You keep your existing number. We give you a dedicated AI number and help you forward only the calls you'd otherwise miss — after-hours, no-answer, or busy.
You define urgent keywords and a transfer number. When Vera detects an emergency like flooding or no heat, she attempts a live transfer to your on-call tech and sends an urgent SMS even if the transfer doesn't connect.
Recording is configurable. We show a consent notice where required and let you set how long recordings and transcripts are retained.
Yes. Connect Google Calendar and Vera checks real free/busy time, applies your job duration, buffer, and daily limits, then books — or offers alternatives if your requested slot is taken.
Most owners are live in 24–48 hours. Onboarding is done-for-you: we configure your greeting, intake questions, emergency rules, and forwarding with you.
Try a live call in the next two minutes.
Call our demo number, pretend your AC just died, and hear exactly what your customers will hear.